Available from most destinations, a surcharge is applied per package in addition to the freight. Please be accurate when giving the number of packages, weight and size as you will be charged for the number of labels produced, even if not all are used, and may incur additional charges if the weight/size is greater than that given at the time of booking. The surcharge will be applied if the return is arranged but the packages not collected. For Worldwide imports commercial invoices, certificates of origin will be required for UK customs. 24 hours notice is required for all third party collections, national and International. Shipments not delivered after 3 attempts or refused will be returned to the cost of the shipper, charges will be billed as per tariff.
Available to most cities & towns in the UK and major EU and Worldwide destinations*. When ordering online, mark the service as 'express', click 'Saturday delivery' in the special instructions and label the packages with Saturday Stickers.What is additional handling?
This applies for any packages that are over 30 kilos, assistance could be required to load heavy items. Due to aircraft size the maximum weight to certain destinations is 31.5kgs, please confirm with us.
Packages exceeding the maximum weight, length or combined girth will be subject to a surcharge. If over 330cms please contact your local branch for an alternative service and quote.